Post by Alvin on May 20, 2004 20:02:21 GMT -5
Please refer to a previous post 'What It Means: Ratings' for more information about the individual ratings. Here, we're going to jump straight into increasing them. For the convience of writing this post, this is refering to 'sandbox mode' or rather a general one, and it's not pertaining to any campaigns. For more information or tips on the campaigns, please refer to www.restaurantempire.com/walkthroughs.htm
1) Food Ratings
Intro: The rating with the highest weightage that contributes to the restaurant's overall rating.
Increasing: Customer selling skill points on recipes, too random. Customer offering special supplier that might increase recipe ratings, too few, too random. Only way that you can control is by assigning a certain chef to the recipe and hopefully he is skilled in it in no time (this is especially the case in campaigns). Assign chefs to recipes that they already have at least a little skill in. That way, they'll hit 100% in it faster and get lesser complains.
However, assigning them to a recipe is only the tip of the iceberg, since the recipe isn't guaranteed to sell, it's up to you to make it. Either by lowering the price of the recipe or by adding it into the set meals, or both. Even adding it into the set meals won't mean it would sell. Reduce the price of the set meals to $20 less than the original price and you should see some improvements.
Now when a chef is 100% skilled in a recipe, he will improve the other chefs in the same kitchen in the same recipe. However, they must start cooking it instead of him. At the start of the next month, they will improve greatly, more so if they're proficient in that cuisine type.
Info: Like what you can and cannot do, customers will determine how good you food is. Usually higher expectation customers will bring down the food rating, so make sure that your food rating walks hand-in-hand with the overall restaurant rating. Roughly 1 star less than the overall ratings is a good gauge. If you find that your food rating is dropping constantly, that means you're either changing chefs/new ones or that the overall rating is too high (more than 1 star) compared to the food rating. This may be so when your environment and service ratings are high but your food rating is not. It's important that they improve at a constant and equal pace, but hey, it's up to you to decide.
2) Service Rating
Intro: Good weightage to the overall ratings and easier to improve, though it's tough initially.
Increasing: The only way that I know of is to fund training for your staff. Roughly around 1000 per staff will increase by 1%. This really takes time, so try to stick with the same staff and try not to transfer too many over to a new place. Keep the majority of your highly skilled in your higher ratings restaurant, you'll need them there to maintain the standard.
Info: Highly skilled waitstaff and receptionist are hard to come by. Make sure they stick with you. If their morale is low and your afraid they'll quit, raise their salary alittle, otherwise your investment in them will go to waste. Once their skill is over 50%, they're in the ok zone, keep them and continue training in them if you haven't done so already.
3) Environment
Intro: The easiest to improve but with least weightage.
Increasing: It's easy to improve environment ratings but it does cost a bomb both initial costs and maintainence. Exterior upgrades are the best and most expensive. For decorations, use paintings and carpets first as they're cheaper and do not obstruct the way. Also use a variety of items, my previous post explains this before so i won't be repeating.
Info: The trick here is to improve moderately and constantly. As you make more profit, higher maintainence decor and upgrades are possible, so improve them slowly. The last thing you'll want is to have high expenses due to maintainence.
1) Food Ratings
Intro: The rating with the highest weightage that contributes to the restaurant's overall rating.
Increasing: Customer selling skill points on recipes, too random. Customer offering special supplier that might increase recipe ratings, too few, too random. Only way that you can control is by assigning a certain chef to the recipe and hopefully he is skilled in it in no time (this is especially the case in campaigns). Assign chefs to recipes that they already have at least a little skill in. That way, they'll hit 100% in it faster and get lesser complains.
However, assigning them to a recipe is only the tip of the iceberg, since the recipe isn't guaranteed to sell, it's up to you to make it. Either by lowering the price of the recipe or by adding it into the set meals, or both. Even adding it into the set meals won't mean it would sell. Reduce the price of the set meals to $20 less than the original price and you should see some improvements.
Now when a chef is 100% skilled in a recipe, he will improve the other chefs in the same kitchen in the same recipe. However, they must start cooking it instead of him. At the start of the next month, they will improve greatly, more so if they're proficient in that cuisine type.
Info: Like what you can and cannot do, customers will determine how good you food is. Usually higher expectation customers will bring down the food rating, so make sure that your food rating walks hand-in-hand with the overall restaurant rating. Roughly 1 star less than the overall ratings is a good gauge. If you find that your food rating is dropping constantly, that means you're either changing chefs/new ones or that the overall rating is too high (more than 1 star) compared to the food rating. This may be so when your environment and service ratings are high but your food rating is not. It's important that they improve at a constant and equal pace, but hey, it's up to you to decide.
2) Service Rating
Intro: Good weightage to the overall ratings and easier to improve, though it's tough initially.
Increasing: The only way that I know of is to fund training for your staff. Roughly around 1000 per staff will increase by 1%. This really takes time, so try to stick with the same staff and try not to transfer too many over to a new place. Keep the majority of your highly skilled in your higher ratings restaurant, you'll need them there to maintain the standard.
Info: Highly skilled waitstaff and receptionist are hard to come by. Make sure they stick with you. If their morale is low and your afraid they'll quit, raise their salary alittle, otherwise your investment in them will go to waste. Once their skill is over 50%, they're in the ok zone, keep them and continue training in them if you haven't done so already.
3) Environment
Intro: The easiest to improve but with least weightage.
Increasing: It's easy to improve environment ratings but it does cost a bomb both initial costs and maintainence. Exterior upgrades are the best and most expensive. For decorations, use paintings and carpets first as they're cheaper and do not obstruct the way. Also use a variety of items, my previous post explains this before so i won't be repeating.
Info: The trick here is to improve moderately and constantly. As you make more profit, higher maintainence decor and upgrades are possible, so improve them slowly. The last thing you'll want is to have high expenses due to maintainence.